ybets Privacy Policy

1. Information Collection

ybets may collect your information through various methods. We only collect information that is necessary to operate our services, improve your experience, and meet legal obligations.

1.1 Information You Provide Directly

When you open an account on ybets or contact us, you provide the following information yourself:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number (including bKash, Nagad, or Rocket number)
• Preferred payment method and transaction details
• Documents required for identity verification (copy of national ID or passport)
• Communication details sent via live chat or email

1.2 Automatically Collected Information

The following information may be collected automatically while you browse the ybets website:

• IP address and device type
• Browser type and version
• Operating system
• Pages visited and time spent on them
• Referral URL and exit page
• Information obtained through cookies and similar tracking technologies

1.3 Payment Information

Financial information required during deposits or withdrawals on ybets is processed securely. We handle all transactions via bKash, Nagad, Rocket, Upay, and bank transfer under SSL encryption. Full card numbers or passwords are not stored on our servers.

2. Purpose of Using Information

ybets uses the information collected about you only for the legitimate and transparent purposes listed below. We never use your information for irrelevant or unauthorized purposes.

• Account Management: For registration, login, and identity verification.
• Service Delivery: To ensure gaming services, bonuses, and promotions.
• Financial Transactions: To complete deposit and withdrawal processes.
• Customer Support: To resolve your issues via live chat or email.
• Security: To detect and prevent fraud and unauthorized activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To analyze and enhance the user experience.
• Communication: To inform you about important updates, security alerts, and relevant offers.

3. Disclosure and Sharing of Information

ybets does not sell, rent, or disclose your personal information to third parties in an unauthorized manner. However, we may share information in the limited circumstances below:

3.1 Service Provider Partners

We work with trusted third parties for payment processing, technology services, and customer support. These partners are given access only to the information necessary to perform their designated tasks, and strict confidentiality agreements are maintained with them.

3.2 Legal Requirements

We may be required to disclose necessary information in response to legal orders or legitimate requests from government or regulatory authorities. In such circumstances, we disclose only the minimum information required.

3.3 Business Transfers

In the event of a partial or full restructuring, merger, or sale of ybets's business, user information may be transferred. However, in that case the new authority will also be required to comply with this privacy policy.

4. Data Security Measures

ybets takes industry-standard technical and administrative measures to keep your information secure. Our security framework includes:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure Servers: Information is stored in secure data centers with no unauthorized access.
• Access Controls: Only authorized personnel have access to the information they need.
• Regular Audits: Regular audits are conducted to identify security vulnerabilities.
• Two-Factor Verification: An additional verification layer to protect your account.

However, no internet-based system is 100% secure. We take every precaution, but we cannot guarantee the complete impossibility of unauthorized access. Keep your password private and do not share it with anyone.

5. Cookie Policy

Cookies and similar technologies are used on the ybets website. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: For the core operation of the website, such as maintaining login sessions.
• Analytical Cookies: To analyze user behavior and improve the platform.
• Preference Cookies: To remember your language and display preferences.

5.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note that disabling certain cookies may prevent some features of ybets from functioning correctly.

6. Data Retention Period

ybets retains your information only for as long as necessary. Information is retained according to the following guidelines:

• Active Accounts: All necessary information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, information is retained for a set period as required by legal obligations.
• Transaction Records: Financial information may be retained for an extended period for statutory audit purposes.
• Communication History: Customer service records are retained for an appropriate period.

Once the retention period has passed, information is securely and permanently deleted or anonymized.

7. Your Rights

As a ybets user, you have the following rights regarding your own information:

7.1 Right to Access

You may request to know what information we have collected about you at any time. If you contact us by email, we will provide that information to you as quickly as possible.

7.2 Right to Rectification

If there is an error in your information or your information has changed, you may request a correction. We will verify and update the information where applicable.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, we have an obligation to retain information that is required to meet legal obligations.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. We respect your preferences.

8. Protection of Minors

ybets is a gaming platform for people aged 21 or older only. We do not knowingly collect information from any minor. An age verification process is in place at the time of registration. If we hold information about an underage user and are informed of this, we will take immediate steps to delete it.

If you believe a minor is using the ybets platform, please contact us.

9. Third-Party Links and Services

The ybets website may in some cases include services from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt). These third parties have their own privacy policies that are outside our control. ybets is not responsible for the privacy practices of these third parties.

The privacy policies of payment providers bKash, Nagad, Rocket, and Upay apply when you transact through their platforms.

10. Policy Changes

ybets may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the website or inform you by email at your registered address. If you continue to use the platform after changes are made, you will be considered to have consented to the revised policy. The "Last Updated" date at the top of the page indicates the time of the most recent revision.

We recommend that you visit this page regularly and stay informed about updates.

11. Responsible Gaming and Legal Links

ybets believes that responsible gaming is the foundation of a safe and enjoyable experience. Alongside your privacy, we are committed to ensuring your overall protection. Please review the pages below to see our related policies:

• Terms and Conditions — All terms for using the platform
• Responsible Gaming — Guidance on healthy gaming habits
• FAQ — Answers to common questions
• About Us — Learn more about ybets